Terms and Conditions

Minimum Order

$200 per order. All products are sold in case quantity. Exceptions to this policy may be requested. Swabs are an exception and are available to be ordered by the pack without a minimum order amount.


Payment terms

Net-30 from the date of shipping. Products are normally shipped from Anaheim, CA unless otherwise specified.


Pricing

Per our standard distributor pricing that is provided to our distributors once a year in January. For a large quantity order for a specific customer in a competitive situation, please submit a request for a Special Pricing Quotation (SPQ).


Damage

Goods damaged during shipment are the responsibility of the freight carrier and/or party paying for the freight.


Drop Ship Order

A $15 fee will be added to the invoice for all drop ship orders, in addition to the normal freight charges.


Returns

A Return Goods Authorization (RGA) is required prior to returning goods to Q-leap, Inc. Please contact our customer service department for a Return Goods Authorization (RGA) number. No returns are accepted after 6 months from date of sale. A return credit will be issued after a receiving inspection by the Q-leap quality department. Only goods in resalable condition will be credited.

  • Q-Leap, Incorporated

    1525 N Endeavor Place
    Suite E
    Anaheim, California 92801 USA

  • Telephone

    714.635.2222

  • Email

    Customer Support Inquiries and General Information

    info@Q-Leap.us